THEY SAID*

Said it first.

Opinions, answers and working notes from inside They Said. Three a week. No gating, no fluff - the same engine we install for clients, running in public.

FEATURED

Your agency isn't boring. Your press releases are.

GETTING COVERED / CORNERSTONE

Your agency isn't boring. Your press releases are.

Agencies blame editors for not running their news. The problem is upstream - the news was never a story.

Read →

WED / THE ANSWER

Do effectiveness awards actually win new business?

More reliably than creative awards, because the case survives being forwarded to someone who has never heard of you. The barrier is not the writing - it is the measurement nobody agreed to eighteen months earlier.

GETTING AWARDED

WED / THE ANSWER

Should your agency tell prospects what it can't do?

Yes. In new UK buyer research, 41% said an honest discussion of limitations strengthens their confidence in a supplier, and 40% named inflated claims without proof as the single biggest trust-killer.

GETTING GROWING

WED / THE ANSWER

How does an incumbent agency win a re-pitch?

By pitching the next three years rather than defending the last three. The incumbent's real advantage is knowledge of the client, and it is wasted the moment it is spent justifying the past.

GETTING GROWING

WED / THE ANSWER

Can AI write your agency's thought leadership?

It drafts well and decides nothing. The part that gets a byline published is a named person's specific position, drawn from work only your agency has done.

GETTING COVERED

WED / THE ANSWER

How does an independent agency win a procurement-led pitch?

Procurement scorecards weight what can be compared, and independents are rarely at their best on a comparable line. They win on the evidence and reputation the buyer carries into the process, not on the RFP response.

GETTING GROWING

WED / THE ANSWER

Should our agency offer AI discovery as a service?

Four questions that decide whether you have an offer or a report, the four situations where the honest answer is no, and why the strongest version is rarely a standalone practice.

GETTING FOUND

WED / THE ANSWER

How do you get on a pitch list you were never invited to?

Longlists are written quickly, from memory, months before anyone announces a review. What actually moves an agency into that first pass, and why the approaches made after the announcement almost always arrive too late.

GETTING GROWING

WED / THE ANSWER

How do you announce agency growth during a downturn?

You announce it by naming what specifically grew and what specifically shrank to make room for it. Vague growth stories now get filed as either denial or contrast-marketing, and neither is the read you want.

GETTING GROWING

MON / THE TAKE

The IPA just told us the agency farm system is closing

Creative-agency headcount is down 14.3%. Under-25s down 19.2%. The share of agencies running graduate or apprentice programmes has fallen from 56% to 43.4%. That's not a headcount story. It's an industry quietly closing the door to its next generation.

THE TAKE

WED / THE ANSWER

How do you get your agency cited in ChatGPT?

You get cited in ChatGPT by appearing in the trade-press articles and category anchor pages the AI engines already trust - not by publishing more content on your own site.

GETTING FOUND

MON / THE TAKE

GEO just went from a whitepaper to an RFP line

Odeon put 'generative engine optimisation' in a live PR brief - the first UK household-name RFP to make AI visibility an explicit deliverable. Agencies without a mechanic-level answer will start losing pitches on the second-round call.

THE TAKE

WED / THE ANSWER

Should our agency enter Cannes Lions next year?

Honest mechanics. A single serious entry costs £40k-£60k all-in. It pays back only if you have already built the trade-press, social and pitch-deck machinery to atomise a shortlist - and most agencies have not.

GETTING AWARDED

WED / THE ANSWER

Why isn't our agency showing up in ChatGPT answers?

Honest mechanics: LLMs cite brands the rest of the web already cites. Until trade press, named experts and review sites describe your agency in extractable language, ChatGPT has no reason to mention you.

GETTING FOUND

MON / THE TAKE

Wins-week, and how to read it

Every Monday the trade press posts the agency new-business round-up. Most readers skim it. There's more in there than that.

THE TAKE